Code 1 Concierge respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information submitted through our website, online forms, landing pages, scheduling tools, email communications, text messaging, and related digital services.

Information We Collect

We may collect information you voluntarily provide, including:

* Name

* Phone number

* Email address

* Mailing address

* Appointment or scheduling preferences

* Information submitted through contact forms, inquiry forms, surveys, or intake forms

* Communication preferences, including SMS/text messaging consent

* Basic technical information such as IP address, browser type, device information, and website usage data

Please do not submit urgent medical concerns or sensitive medical information through general website forms. If you are experiencing a medical emergency, call 911.

How We Use Information

We may use information you provide to:

* Respond to your inquiry

* Schedule or confirm appointments

* Provide administrative updates

* Communicate with you by phone, email, or text message

* Send reminders, notifications, and follow-up messages

* Provide information about Code 1 Concierge services, membership options, wellness programs, events, or educational content

* Improve our website, forms, communications, and services

* Maintain records of consent, communication preferences, and opt-out requests

* Comply with legal, regulatory, security, and operational requirements

SMS/Text Messaging Privacy

If you provide your phone number and consent to receive text messages from Code 1 Concierge, we may send text messages related to your inquiry, appointment scheduling, administrative updates, clinic communications, membership information, wellness programs, educational content, or promotional offers, depending on the consent you provide.

Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out of text messages. You may reply HELP for help.

No mobile information, SMS opt-in data, or text messaging consent will be shared with third parties or affiliates for marketing or promotional purposes.

We may share limited information with trusted service providers who help us operate our communications systems, such as text messaging platforms, customer relationship management tools, website hosting providers, email platforms, scheduling tools, and other vendors necessary to deliver our services. These service providers are permitted to use information only as necessary to provide services to Code 1 Concierge.

Email Communications

If you provide your email address, we may send administrative messages, appointment-related communications, educational content, newsletters, or promotional messages. You may unsubscribe from marketing emails using the unsubscribe link included in those messages. Administrative or transactional messages may still be sent when appropriate.

Cookies and Website Tracking

Our website and landing pages may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, measure marketing effectiveness, improve user experience, and support advertising or retargeting activities.

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

How Information Is Shared

We may share information with:

* Service providers who help us operate our website, forms, scheduling tools, email systems, SMS systems, payment systems, analytics tools, or customer relationship management systems

* Professional advisors, legal counsel, compliance consultants, or insurers when reasonably necessary

* Government, regulatory, or law enforcement authorities if required by law

* Successors or assigns in the event of a business transfer, merger, restructuring, or sale

We do not sell your personal information.

We do not share SMS opt-in data or text messaging consent with third parties for their own marketing purposes.

Medical Privacy Notice

Submitting information through this website or a general online form does not, by itself, establish a physician-patient relationship with Code 1 Concierge or Dr. Peter Cashio.

If you become a patient of Code 1 Concierge, additional privacy protections may apply under separate patient agreements, consent forms, HIPAA policies, and medical privacy notices.

General website forms, marketing forms, and public landing pages should not be used for urgent medical requests or sensitive health information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information submitted to us. However, no website, form, email system, or text messaging system can be guaranteed to be completely secure.

Text messaging and standard email may not be encrypted. You should not use text messaging or general web forms for urgent or highly sensitive medical matters.

Your Choices

You may:

Opt out of text messages by replying *STOP**

Request help with text messages by replying *HELP**

* Unsubscribe from marketing emails using the unsubscribe link in the email

* Contact us to update your communication preferences

* Request that we update or correct your contact information

Children’s Privacy

Our website and digital forms are intended for adults. We do not knowingly collect personal information from children under 13 through general marketing forms. If you believe a child has submitted information through our website without appropriate consent, please contact us.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our communication practices, contact us:

Code 1 Concierge

14101 HWY 290W, St 400A, Austin, TX 78737

512-894-5050

[email protected]